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Nothing. Zero. Zilch. A big goose egg.
Actually, less than zero: most of our clients turn an additional profit using
TicketBiscuit. Here's how it works: we charge a small fee on each ticket you
sell*. You, in turn, charge your customers a small service charge on each
ticket they buy. Unlike most of our competitors, we put you in control of the
service charge - set it higher than our fee and you'll make a premium on every
sale. Our fees are among the lowest in the industry. Depending on your average
ticket price, you can usually charge a low, 10% service charge and make a nice
profit each month, even after you settle up with us.
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No Fee Guarantee™
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How do I set the service charge?
Our Ticket Product Builder™ makes it easy to set your own service charge,
and customers see it broken out separately when they buy online. Our sales
reports show service charges on a separate line item, so you always know how
much revenue is from ticket sales and how much is from service charges.
Can I apply the service charge to phone orders too?
Sure. With TicketBiscuit, the amount of the service charge and when to apply it
are entirely up to you. Many of our clients find that applying the service
charge to phone orders yields a significant boost in profits while encouraging
customers to order online.
Do you charge a fee on tickets sold over the phone or in-person?
Yes. But it's usually substantially lower than the fee we charge for tickets
sold online. And with our No Fee Guarantee™, you can rest easy knowing
that you'll never have to come out of pocket to pay our fees, regardless of how
many tickets you sell or how they are sold.
What if I don't want to charge any fees?
Then don't. You'll be one of the brave few who assume the cost themselves. And
more than likely, the increase in sales you'll see as a result of using
TicketBiscuit will be more than enough to cover our fees.
What's this "No Fee Guarantee" thing?
 We'll work with you to determine a reasonable service charge
amount - one that's low enough to encourage customers to buy online and high
enough to cover our fees. If you keep your service charge within the range we
agree on, we'll waive any difference between our fees and the service charges
you collect. That means that in the worst case scenario, you'll be using a
great system absolutely free of charge.
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* We're flexible. If a flat monthly fee or some other pricing structure sits
better with you, just give us a call. We'll find a way to craft a relationship
that works best for everyone.
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Client Spotlight
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