TicketBiscuit will provide the smartest and most user friendly ticketing experience
on the planet and will focus relentlessly on delighting clients through innovation
and superior service.
- Integrity – All decisions made within the company adhere
to the highest level of integrity. It is never acceptable to sacrifice the integrity
and character of yourself or the company.
- Superior Service – We owe our customers our full attention
no matter how significant the issue at hand. We treat our customers as we want to
be treated. Nobody provides better service. Likewise, we are responsive and proactive
to all issues and requests.
- Exceptional Employees – Our people are what make us successful.
Employees at TicketBiscuit get the individual attention they deserve. In return,
only the best people are employed by TicketBiscuit. Mediocrity is abhorred and not
- Fun – We believe in living in the moment. Life is what we
are doing today and therefore we will enjoy what we are doing regardless of the
- Innovation – Everyone is responsible for developing better
ways of doing business. We improve every day and are never complacent with our current
The original TicketBiscuit system was developed by CEO Jeff Gale in the summer of
2001. The revolutionary system was the first to introduce the concept of client-controlled
convenience fees and seamless integration with the client's website.
In 2004, realizing the
market potential of TicketBiscuit, Jeff revamped the entire platform and focused on client acquisition.
By the end of 2006, the company had built a strong client base strictly through word-of-mouth referrals.
The year 2007 brought explosive growth and catapulted TicketBiscuit onto the industry's
radar. TicketBiscuit tripled in staff size and moved into a larger office building. The company also introduced the concept
of the branded call center.
In 2008, TicketBiscuit launched BattlePass, the first
ticketing system built specifically for combat sports, WhistleTix, the ticketing system built for tourist railroads, and Promotozoa, a powerful tool for viral event promotion.
In early 2010 TicketBiscuit announced plans to expand into South Africa through a partnership with Tixsa. In July, the company became one of the first primary ticketing companies in the United States to launch an Affiliate Program to pay web publishers a commission on referred ticket sales. TicketBiscuit's innovative FeedMaker interface empowers affiliates to create a customizable data link directly with the company's vast database of events.
In 2011, TicketBiscuit leapt to social media marketing leadership with the launch of Fan Page Ticketing, a Facebook App that empowers clients to sell tickets to their events directly on their Facebook Fan Pages, without ever having to leave Facebook.
Today, the company has hundreds of clients across the US. TicketBiscuit continues
to focus on innovations that make clients' lives easier and empower them to sell