online ticketing, box office, and event management system
info@ticketbiscuit.com
Toll Free: 866.757.8330
 
 











About TicketBiscuit, LLC
History
The original TicketBiscuit system was developed by CEO Jeff Gale in the summer of 2001. The revolutionary system was the first to introduce the concept of client-controlled convenience fees and seamless integration with the client's website. Over the next three years, TicketBiscuit remained largely a side project.

It wasn't until 2004 that Jeff decided to take The Biscuit big time. Realizing the market potential, he revamped the entire platform and focused on client acquisition. At the end of 2005, he had eight clients. By the end of 2006, he had twelve more. The company had built a strong client base strictly through word-of-mouth referrals.

The year 2007 brought explosive growth and catapulted TicketBiscuit onto the industry's radar. TicketBiscuit hired a COO, CTO, and support team, staffed a call center, and moved into a larger office building. The company also introduced the concept of the branded call center.

In 2008, TicketBiscuit launched BattlePass, the first ticketing system built specifically for combat sports, WhistleTix, the ticketing system built for tourist railroads, and Promotozoa, a powerful tool for viral event promotion. Today, the company has hundreds of clients across the US. TicketBiscuit continues to focus on innovations that make clients' lives easier and empower them to sell more tickets.

Mission
TicketBiscuit will provide the smartest and most user friendly ticketing experience on the planet and will focus relentlessly on delighting clients through innovation and superior service.

Our Values

  • Integrity – All decisions made within the company adhere to the highest level of integrity. It is never acceptable to sacrifice the integrity and character of yourself or the company.
  • Superior Service – We owe our customers our full attention no matter how significant the issue at hand. We treat our customers as we want to be treated. Nobody provides better service. Likewise, we are responsive and proactive to all issues and requests.
  • Exceptional Employees – Our people are what make us successful. Employees at TicketBiscuit get the individual attention they deserve. In return, only the best people are employed by TicketBiscuit. Mediocrity is abhorred and not tolerated.
  • Fun – We believe in living in the moment. Life is what we are doing today and therefore we will enjoy what we are doing regardless of the circumstance.
  • Innovation – Everyone is responsible for developing better ways of doing business. We improve every day and are never complacent with our current status.
 

What our clients are saying...
The Georgia Theatre - Athens, GA



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