Online Ticket Sales – Ticketing - Sell Tickets Online with TicketBiscuit

Our Mission:
TicketBiscuit will provide the smartest and most user friendly ticketing experience on the planet and will focus relentlessly on delighting clients through innovation and superior service.

Our Values:

Integrity – All decisions made within the company adhere to the highest level of integrity. It is never acceptable to sacrifice the integrity and character of yourself or the company.
Superior Service – We owe our customers our full attention no matter how significant the issue at hand. We treat our customers as we want to be treated. Nobody provides better service. Likewise, we are responsive and proactive to all issues and requests.
Exceptional Employees – Our people are what make us successful. Employees at TicketBiscuit get the individual attention they deserve. In return, only the best people are employed by TicketBiscuit. Mediocrity is abhorred and not tolerated.
Fun – We believe in living in the moment. Life is what we are doing today and therefore we will enjoy what we are doing regardless of the circumstance.
Innovation – Everyone is responsible for developing better ways of doing business. We improve every day and are never complacent with our current status.

Our History

The original TicketBiscuit system was developed by CEO Jeff Gale in the summer of 2001. The revolutionary system was the first to introduce the concept of client-controlled convenience fees and seamless integration with the client's website.

In 2004, realizing the market potential of TicketBiscuit, Jeff revamped the entire platform and focused on client acquisition. By the end of 2006, the company had built a strong client base strictly through word-of-mouth referrals.

The year 2007 brought explosive growth and catapulted TicketBiscuit onto the industry's radar. TicketBiscuit tripled in staff size and moved into a larger office building. The company also introduced the concept of the branded call center.

In 2008, TicketBiscuit launched BattlePass, the first ticketing system built specifically for combat sports, WhistleTix, the ticketing system built for tourist railroads, and Promotozoa, a powerful tool for viral event promotion.

In early 2010 TicketBiscuit announced plans to expand into South Africa through a partnership with Tixsa. In July, the company became one of the first primary ticketing companies in the United States to launch an Affiliate Program to pay web publishers a commission on referred ticket sales. TicketBiscuit's innovative FeedMaker interface empowers affiliates to create a customizable data link directly with the company's vast database of events.

In 2011, TicketBiscuit leapt to social media marketing leadership with the launch of Fan Page Ticketing, a Facebook App that empowers clients to sell tickets to their events directly on their Facebook Fan Pages, without ever having to leave Facebook.

Today, the company has hundreds of clients across the US. TicketBiscuit continues to focus on innovations that make clients' lives easier and empower them to sell more tickets.

	Jeff Gale, Chief Executive Officer Jeff Gale has been in the web experience and entertainment business since 1997, when he co-founded Nylon Designs in Brooklyn, NY. Jeff developed the original TicketBiscuit system in 2001. In 2005, Jeff turned his full attention to serving the event management needs of organizations and venues. Jeff earned his Bachelor’s degree in Drama and Theatre Arts, cum laude, from Columbia University in 1996. He is a self-taught software developer and businessman.

	John Burdett, Chief Operating Officer John Burdett came to TicketBiscuit from a multimillion dollar IT services firm. Over the course of his ten year career, John has developed and implemented technology product and service solutions, led teams, and negotiated large deals with Fortune 500 clients. He has also served as an adjunct professor in the School of Business and Natural Sciences and Mathematics at the University of Alabama at Birmingham (UAB). John holds an MBA from Emory University's Goizueta Business School and has a Bachelor’s degree in Computer Science from UAB.

	Jamey Taylor, Chief Technology Officer Before joining TicketBiscuit, Jamey Taylor was a Vice President at Regions Financial Corporation in charge of business intelligence delivery, where he was responsible for ensuring the performance, scalability, and security of the Business Intelligence Framework. Prior to Regions, Taylor worked as a software consultant in a variety of vertical markets including e-commerce, insurance, financial services, public utilities, and publishing. He brings over 10 years of experience leading development projects for distributed applications. Taylor has a Bachelor’s in Electrical Engineering and a Master’s in Engineering Management from the University of Alabama at Birmingham (UAB).

	Eric Housh, Chief Marketing Officer Eric Housh has over a decade's worth of experience involving the architecture and deployment of Internet and email marketing programs. Prior to TicketBiscuit, Eric was Manager of Communications for Intel Corporation, where he pushed the adoption and proliferation of rich media, video, and social media as effective means to drive key messaging. Eric received a Bachelor of Science degree from Birmingham Southern College in May 1998, and a Master of Business Administration with an emphasis in Services Marketing and Management from the W.P. Carey School of Business at Arizona State University in 2003.