 The typical ticketing company will hijack
your web site traffic just as soon as your visitors are ready to purchase tickets.
They will sweep them off to a different website that looks and feels totally different
than your own, and drag them through several complicated steps and ridiculous fees
before the purchase is complete. But TicketBiscuit does online ticketing differently.
We provide content and functionality that integrates seamlessly onto your
own website - your customers can complete the entire ticket purchase process
there. The TicketBiscuit-powered content matches the color and style of your site,
and saves you from the expense and effort normally required to keep your site up-to-date.
Each event you enter into the system gets its own Buy Tickets process and Order
Confirmation page. The Buy Tickets process breaks down the purchase into six
easy steps:
The Buy Tickets Pages
- Select tickets
- Login or create an account (optional)*
- Enter billing info
- Select delivery method (will call, print-at-home, UPS, etc.)
- Review order and enter credit card information
- Order confirmed
The Order Confirmation Page
This page gives the customer a clear indication that their order was placed successfully,
and provides a unique Order Number that your staff can use to quickly locate the
order's details. If the customer chose the Print-At-Home delivery option, a link
is also provided for the customer to print the tickets immediately. A copy of the
confirmation page is emailed to the customer as soon as the purchase is complete,
both to serve as a receipt and to provide the Print-At-Home link for buyers who
cannot print their tickets at the time of purchase.
Back to Ticketing System Overview
* With TicketBiscuit, customers have the option of logging in to
a previously-created account, or creating a new account by providing an email address
and password. Those customers who would rather place their orders anonymously are
always free to do so. Many of our competitors require customers to create an account
before purchasing tickets, which can be a real turnoff for privacy-conscious buyers.
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