Jobs in Birmingham, Alabama at TicketBiscuit

Join the crew at TicketBiscuit, one of Birmingham’s Best Places to Work (2013 and 2015). We are looking for an energetic individual to work in our laid-back headquarters, located in one of Birmingham, AL’s most convenient areas off Valleydale Road near Highway 280. TicketBiscuit is a growing company (named by Inc. as one of the fastest growing private companies in America in 2016), and serves clients in the music, comedy, tourist rail, dance and sports industries.

Call Center Representative

Location: Birmingham, AL
Base Pay: $10 – $12 Per hour
Experience Desired: 0 – 6 years

TicketBiscuit is looking for part-time call center representatives to work in their Birmingham, AL headquarters. Ideal candidates must be extremely organized, motivated and dependable with excellent communication and computer skills.

Responsibilities

  • Provide superior, quality customer service in an inbound/outbound call center
  • Assist ticket buyers with general queries and ticket sales
  • Provide knowledgeable answers to achieve first call resolution – training to be provided
  • Quality data entry of ticket sales
  • Be a valuable member of our team

Desired Skills and Experience

  • Prior customer service experience with outgoing/energetic attitude and phone voice
  • Strong attention to detail with ability to multi-task and problem solve
  • Excellent written and oral communication
  • Proficient with internet browsers, email, Google docs, and voice mail
  • Must be able to work flexible hours including evenings/weekends/holidays

Why should you work with us?

  • We have fun. Seriously. We work very hard, but we also appreciate a good time. Monthly happy hours, annual getaways to the lake, birthday lunches, and numerous impromptu get-togethers make for a good time.
  • Enjoy seeing the impact of your results on a growing, dynamic company.
  • You’ll work with cool, smart people. Chemistry is as important as talent to us.
  • We were voted as one of Birmingham’s Best Places to Work in 2013. Come check it out for yourself.

How to apply:

Send your resume to jobs@ticketbiscuit.com.