Using TicketBiscuit’s Built-In Email Marketing Engine Part 2: SMTP Server Settings and Sending Test Messages

Once you have the newsletter set up and the content defined, we need to send out a test message. That’s what the third step allows you to do. Simply enter up to four test email addresses in the top fields. You’ll want to be sure that you either have access or know someone who has access to these email accounts so you can actually log in and see what the email looks like when delivered.

TIP: Outlook. Lotus, Gmail, Yahoo, and Hotmail all treat emails a bit differently, so it’s a good idea to enter two or three different addresses just to make sure.

At the bottom of this screen, you’ll see your SMTP server information – this is the server that sends the outgoing emails to your recipients. If you’ve configured your SMTP server under “Account Details”, it will show up here, but you can change it if you want to send from a different server.

If you’re confused about SMTP Servers, or think you may not have one, then contact our support team for help.

Once you’re ready, click “send test” and the system will tell you once the test emails are en route.

Now, at this point, it’s a good idea to go over to those email accounts you sent the test message to and make sure everything looks good. Check the following:

  • Make sure your images are showing up
  • Make sure your links are working
  • Make sure the content is what you meant to send
  • Make sure the Subject Line and “From” fields are displaying correctly.

If you need to change anything, click the “Compose” button to go back and change it. If you’re happy with the way everything looks, like “save and Continue”.