As the first step of our 2014 re:Fresh, we looked at overall usage data and reordered and reorganized menu items for quick, easy access to the most commonly-used features. These new menu configurations will be effective March 6.
Please Note: For the best experience make sure you’re on the latest version of your browser of choice (Chrome, FireFox, Internet Explorer). If you must use Internet Explorer (Chrome and FireFox are better choices) the menu does require version 9 (released in March 2011) or greater.
Click here for a Printable PDF guide to the New TicketBiscuit Menu
Old Menu |
New re:Freshed Menu |
| Events Menu | Events Menu |
| Search Events Create Events Edit Event (not in new menu) Cancel Event (not in new menu) |
Search Events Create Events Attractions (Menu now under Events)
|
| Attractions Menu (menu now under Events) | (Menu now under Events) |
| Search Attractions Create Attractions |
|
| Box Office Menu | Box Office Menu |
| Quick Sale (moved to new Quick Sale Menu) Place Order Will Call Unbalanced Orders (moved to the bottom) Guest List Ticket Manifest (now called “Settlement”) Event Report |
Search Orders (formerly under Account Menu)Place Order (options now visible w /o mouseover)
Will Call |
| Quick Sale Menu (new menu item) | |
| Walk Up Phone House Comp |
|
| Reports Menu (new menu item, moved from Account) | |
| Account Audit Report Sales by Date Range Sales by Date Range by User Event Sales Multi-Event Sales Daily Settlements Payments by Date Range Multi-Event Sales Breakdown Event Attendees More… |
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| Marketing Menu | Marketing Menu |
| Fan Page Ticketing (now “Facebook Ticketing”) Newsletter Archive (now “Sent e-Blasts”) Create Newsletter (now “New e-Blast”) On Ticket Ads (now under Account Menu) Image Gallery (now ”Images”) A/V Media Gallery (now “Audio and Video”) |
Email Blasts
Social Media
Discounts (moved from Account Menu)
Media Gallery
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| Account Menu | Account Menu |
| Account Details (now “Settings”) Search Orders (now under Box Office Menu) Notifications Edit Users (now “Users”) Discounts (now “Manage Discounts” under Marketing Menu) Discount Promotions (now “Manage Promotions” under Marketing Menu) Delivery MethodsReports (now the new Reports Menu) Product Presets Printing Configuration (now “Tickets and Receipts”) Refund Protection |
Call Center FAQs Delivery Methods Product Presets Notifications Settings (formerly “Account Details”) Users (formerly “Edit Users”) Help Print Settings
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