Browsing All Posts By Support
Create Marketing Emails

Create Marketing Emails

Access the Email Wizard Select NEW EMAIL from the Marketing drop down menu. You will now begin a wizard that will help you generate an email and send it out to any/all of your ...

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How do I enable Facebook integration with TicketBiscuit?

How do I enable Facebook integration with TicketBiscuit?

When you add and update events in TicketBiscuit, your events can be automatically posted to Facebook.com. Facebook has over 100 million subscribers. We’ve made it easy for you to ...

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How do I add an administrator to my Facebook page?

How do I add an administrator to my Facebook page?

To add an administrator to your Facebook fan page (not your personal profile): Click Settings Page Roles Enter the name or email address of the user you are adding ...

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Guest List

Guest List

Guest List from Box Office drop-down Guest List is the third selection under the Box Office drop-down menu. The Guest List gives you the ability to differentiate between ...

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Ticket Manifest

Ticket Manifest

Ticket Manifest is the fourth option under the Box Office drop-down menu. The Ticket Manifest is a worksheet of sorts that helps you to calculate payouts for an event and can be ...

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Place Order – Old Box Office

Place Order – Old Box Office

Navigate to the Box Office Use the Quick Sale tab to access the Old Box Office (for single-event orders). Choose Walk Up/Phone/House Comp depending on your situation. If ...

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Will Call

Will Call

Will Call is the second selection under the Box Office drop-down menu. By selecting the Will Call option, you automatically retrieve all customers with valid tickets to a ...

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Introduction to the Box Office

Introduction to the Box Office

The Box Office is the third heading in the maroon bar at the top of Search Events page—located directly in the center of the page you are taken to after logging in to the ...

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Why can’t I print after I changed printers?

Why can’t I print after I changed printers?

If you change printers, you'll need to update your configuration with the new printer that has been installed. Please follow the steps below: 1. On your computer, click on ...

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DYMO Printer Installation

DYMO Printer Installation

Dymo Labelwriter thermal printers, while not made specifically for ticket printing, can be used for low volume box office printing.  Dymo printers work best when printing small, ...

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