Category: Account
Help Cases

Help Cases

REPLACE EMAILS WITH HELP CASES Faster and easier than email, Help Cases are the best method for reaching the TicketBiscuit Support Team to ask for help, report issues, or give ...

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MixBoard / Switchboard Video Tour

MixBoard / Switchboard Video Tour

https://vimeo.com/91753480  

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The TicketBiscuit MIXBOARD

The TicketBiscuit MIXBOARD

Let’s take a quick tour of the MIXBOARD, an interface designed to put the data you need to run your business right at your fingertips. The MIXBOARD with the Calendar Widget ...

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The WhistleTix SWITCHBOARD

The WhistleTix SWITCHBOARD

Let’s take a quick tour of the SWITCHBOARD, an interface designed to put the data you need to run your business right at your fingertips. The New SWITCHBOARD with Calendar ...

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WhistleTix Menu Updates: What’s Changed

WhistleTix Menu Updates: What’s Changed

As the first step of our 2014 re:Fresh, we looked at overall usage data and reordered and reorganized menu items for quick, easy access to the most commonly-used features. These ...

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Menu Updates: What’s Changed

Menu Updates: What’s Changed

As the first step of our 2014 re:Fresh, we looked at overall usage data and reordered and reorganized menu items for quick, easy access to the most commonly-used features. These ...

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Account Settings

Account Settings

Account Settings is located under the Account tab. The information in the account settings page gives you general information on your account, including tax rate, primary ...

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Delivery Methods

Delivery Methods

  Delivery Methods is located under the Account drop-down menu. Here you can create and customize the delivery methods available to customers when tickets are purchased in ...

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I was trying to set up a new user and every time I try, the system takes the name but will not allow me to edit the details or set up a password. Why?

I was trying to set up a new user and every time I try, the system takes the name but will not allow me to edit the details or set up a password. Why?

The system probably recognizes your new user. Perhaps they purchased tickets through TicketBiscuit in the past. After you assign the new user to the appropriate role and save, she ...

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Account Roles

Account Roles

Account roles The variety of user roles TicketBiscuit provides allows you to limit employee access to system features and account information. You can learn how to edit these ...

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