Tag: account
Product Presets

Product Presets

Product Presets are an easy way to add a number of ticket products to an event or numerous events with only a few clicks. Instead of adding each ticket product to each event, you ...

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Account Settings

Account Settings

Account Settings is located under the Account tab. The information in the account settings page gives you general information on your account, including tax rate, primary ...

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Delivery Methods

Delivery Methods

  Delivery Methods is located under the Account drop-down menu. Here you can create and customize the delivery methods available to customers when tickets are purchased in ...

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Discount Promotions

Discount Promotions

Discount Promotions allow you to set specific, one-time use codes for a certain price or promotion. To access this feature, go to the Account Menu and select Discount ...

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Discounts

Discounts

Discounts is the fourth selection under the Account drop-down menu. Select Discounts Once selected, you are taken to this page: Edit Discounts page The image above ...

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Account Roles

Account Roles

Account roles The variety of user roles TicketBiscuit provides allows you to limit employee access to system features and account information. You can learn how to edit these ...

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Edit Users

Edit Users

  Edit Users is under the Account drop-down menu. From here, you can add, remove, and edit users of your account. Individual users can also change their passwords on this ...

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How do I refund or delete an order?

How do I refund or delete an order?

You can Delete and thereby Refund an Order by going to Order Details page and selecting the "Delete Order" button.

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How do I exchange an order?

How do I exchange an order?

Search Orders Page or Will Call Page Orders can be exchanged by using the Search Orders feature. Select Search Orders from the Account drop down menu. Account drop down menu ...

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Order Details Page

Order Details Page

What is the Order Details Page? The Order Details page contains all of the system's information for a particular order. You can access the Orders Details page through the Will ...

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