Tag: FAQ
I was trying to set up a new user and every time I try, the system takes the name but will not allow me to edit the details or set up a password. Why?

I was trying to set up a new user and every time I try, the system takes the name but will not allow me to edit the details or set up a password. Why?

The system probably recognizes your new user. Perhaps they purchased tickets through TicketBiscuit in the past. After you assign the new user to the appropriate role and save, she ...

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How do I add/remove a customer’s email from my list of newletter subscribers?

How do I add/remove a customer’s email from my list of newletter subscribers?

To add/remove someone from you list of newsletter subscribers, email us at support@ticketbiscuit.com with the address. If you would like to add/remove a large list of emails, ...

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Why can’t I print after I changed printers?

Why can’t I print after I changed printers?

If you change printers, you'll need to update your configuration with the new printer that has been installed. Please follow the steps below: 1. On your computer, click on ...

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